Many online casino players have taken notice of Red Dog Casino. However, because it is still relatively new to the industry, many people are still determining whether it is a safe place to play casino games online.
That’s why we put together this in-depth review of Red Dog Casino to help you understand what to expect when you visit their website. There is a FAQ section at the bottom of this page to help answer any questions you may have about this online casino.
The following is a breakdown of our ratings during our Red Dog Casino review.
Red Dog Casino Pros and Cons
- All games have free-to-play versions
- There are no transaction fees
- Customer service is available via phone, email, and live chat
- Excellent banking options
- There is no sportsbook
- Only a small selection of table games
Game and Software Selection
The Red Dog Casino website is well-designed and appealing, which is something that not many casinos can say. Unlike many other RTG casinos, you won’t have to download or install anything on your computer because the casino runs entirely in your web browser. Mobile play is also available, and I had no trouble navigating the casino on my iPhone.
The casino has a few hundred slot machines, including both 5-reel video slots and classic 3-reel games. As is typical of RTG casinos, many of the games are older and will not impress you in terms of visuals. Having said that, these machines perform admirably and have no major flaws. There have been more modern games released in recent years as well, and I recommend you stick to these if you want a more up-to-date experience. Many of these games have progressive jackpots, so you can win anything from a few hundred dollars to six figures on some of them.
Table games, such as electronic Baccarat, Blackjack, Roulette, and various types of table poker, are also available. But if there was one aspect of the games section that I preferred, it was the live dealer software that Red Dog provides. These games are broadcast from Visionary iGaming’s live gaming studios. The table minimums and upper limits are higher than those of electronic RNG games, so you’ll have to put more money down to play, but the pace of play is slower. So, whatever your preference, there are options for table game players.
Banking and Customer Service
So far, so good, but this casino truly fails in the critical payments department. Only credit and debit cards, NeoSurf, and Bitcoin, are accepted for deposits at the casino. Common e-wallet options, which are extremely popular with online gamblers, are conspicuously absent. You should be aware that you cannot gamble in Bitcoin at Red Dog, so your deposit is converted into US dollars while you play and then converted back to Bitcoin when you withdraw.
When it comes to withdrawals, the news is even worse. For starters, the minimum deposit at the casino is only $10, but the minimum withdrawal is a much higher $150. The casino’s home page includes a section titled “fast payouts,” but from what I’ve seen, nothing could be further from the truth. The casino follows the standard RTG policy of a maximum withdrawal of $2500 per week, and you can only make one withdrawal per payment method per week.
There is no exception in the terms for progressive jackpot wins, so I can only assume that if you won more than a million at this casino, they would still choose to pay you $2500 per week at best. However, if you believe you will be paid that much or that quickly, please adjust your expectations.
After reviewing Red Dog’s sister site El Royale Casino and warning of potential slow payments, we were inundated with complaints from players who should have been paid on time by this operator. And, if making you wait weeks, if not months, for your money needs to be better, it appears that when they do decide to pay, they rarely pay out more than $300 at a time. If your withdrawal is larger than that, you will have to go through the entire agonizing process again. I cannot emphasize how unacceptable and exploitative the payment policies and procedures at this casino are.
Email, live chat, and phone are all ways to contact customer service. They are friendly enough when dealing with routine support questions, but we have been told that when confronted by a disgruntled player, they may resort to threats.
Fairness, Security and Responsible Gaming
Red Dog uses SSL encryption to encrypt data in transit to and from their site, which helps protect your private information as it travels from the casino’s server to your computer. This is the most common type of encryption used by secure websites today.
Arbath Solutions OU, the casino’s operator, holds a Curacao eGaming license. As we have previously stated, a Curacao license means nothing to prospective players. The jurisdiction is a regulator in name only, and as evidenced by casinos like Red Dog’s deliberate slow pay and installment policy, they couldn’t care less about the behavior of their licensees.
Interestingly, Red Dog publishes a monthly page that claims to show the actual return to player (RTP) percentages for their games. This is extremely unusual for an RTG casino and would normally be very welcome. However, I regard the numbers as dubious at best without any third-party endorsement or evidence to back up these numbers, given this casino’s highly questionable other policies.
One interesting clause I discovered buried in the terms and conditions is that the casino reserves the right to “disqualify any payout” if the player is found to have used any type of betting system, including the popular Martingale. No betting system has ever been proven to provide a player with an advantage over the casino, and the Martingale’s usefulness was mathematically disproved in 18th-century France.
So I’m intrigued by the casino’s fear of them, but it’s worth notifying players that this term exists. The Red Dog website includes a responsible gaming page with information on overcoming gambling addiction. However, there are no account settings like we see at properly regulated casinos, and you will need to contact support if you want to self-exclude.
Note that every casino can change the information we provide you at any moment, so it is best to check their official website. If you have anything to add or correct, feel free to contact us – Yours Gorilla Bonuses